Document Processing Pattern(文档处理模式)
知识库位置:
FDE Knowledge Base/12 Patterns/04-Document-Processing-Pattern.md
Problem Signature(问题签名)
Section titled “Problem Signature(问题签名)”大量业务输入来自:
- Forms(表单)
- Invoice(发票)
- Claim(理赔申请)
- Contract(合同)
- Email Attachment(邮件附件)
员工需要:
Read(阅读)↓Extract(抽取)↓Validate(校验)↓Enter System(录入系统)Business Signals(业务信号)
Section titled “Business Signals(业务信号)”客户可能说:
我们每个月人工处理几万份文档。
大量员工在复制 PDF 数据到 ERP(Enterprise Resource Planning,企业资源计划)。
Typical Users(典型用户)
Section titled “Typical Users(典型用户)”- Finance(财务)
- Insurance Operations(保险运营)
- Legal(法务)
- Procurement(采购)
- Healthcare Admin(医疗行政)
- Back-office Operations(后台运营)
Current Workflow(现状工作流)
Section titled “Current Workflow(现状工作流)”Document Received(收到文档)↓Open(打开)↓Read(阅读)↓Extract(抽取)↓Validate(校验)↓Enter System(录入系统)↓Approval(审批)Target Workflow(目标工作流)
Section titled “Target Workflow(目标工作流)”Document(文档)↓Parser / OCR(解析器/光学字符识别)↓Classification(分类)↓AI Extraction(AI 抽取)↓Schema Validation(结构校验)↓Business Validation(业务校验)↓Risk / Confidence(风险/置信度分流)├─ Low risk → Auto(低风险 → 自动处理)└─ Exception → Human Review(异常 → 人工审核)↓Downstream System(下游系统)Value Hypothesis(价值假设)
Section titled “Value Hypothesis(价值假设)”- Reduce manual data entry(减少人工录入)
- Reduce processing time(减少处理时间)
- Reduce input errors(减少录入错误)
- Increase straight-through processing(提升直通式处理率)
Architecture(架构)
Section titled “Architecture(架构)”Document AI(文档 AI)+Workflow Automation(工作流自动化)+Human-in-the-Loop(人在环)AI Role(AI 角色)
Section titled “AI Role(AI 角色)”- Classification(分类)
- Extraction(抽取)
- Table understanding(表格理解)
- Semantic interpretation(语义理解)
Deterministic Role(确定性角色)
Section titled “Deterministic Role(确定性角色)”- Schema validation(结构校验)
- Arithmetic(算术计算)
- Business rules(业务规则)
- Deduplication(去重)
- Eligibility(资格判定)
Human Role(人工角色)
Section titled “Human Role(人工角色)”处理:
- Low confidence(低置信度)
- Ambiguous docs(模糊文档)
- High-value transactions(高价值交易)
- Policy exception(政策例外)
Delivery Strategy(交付策略)
Section titled “Delivery Strategy(交付策略)”One Document Type(单一文档类型)↓One Supplier / Process(单一供应商/流程)↓Extraction(抽取)↓Validation(校验)↓Human Review(人工审核)↓Automation(自动化)↓Expand Document Types(扩展文档类型)Metrics(指标)
Section titled “Metrics(指标)”- Extraction accuracy(抽取准确率)
- Human correction rate(人工修正率)
- Processing time(处理时间)
- Straight-through processing(直通式处理率)
- Error rate(错误率)
- Cost per document(单文档成本)
Failure Modes(失败模式)
Section titled “Failure Modes(失败模式)”- OCR quality(OCR 质量)
- Table extraction(表格抽取)
- Missing validation(缺少校验)
- Model-generated arithmetic(模型做算术)
- Duplicates(重复)
- Full automation too early(过早全自动)
Related Architecture(关联架构)
Section titled “Related Architecture(关联架构)”- ARCH-004 Document AI Architecture(文档 AI 架构)
- ARCH-006 AI Workflow Automation Architecture(AI 工作流自动化架构)