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Enterprise Knowledge Assistant — Gold Standard Reference Project(企业知识助手 · 黄金标准参考项目)

知识库位置:FDE Knowledge Base/06 Case Studies/Reference-Projects/01-Enterprise-Knowledge-Assistant/README.md v1.0 Hardening Workstream 4(工作流 4)。为保持一级目录不继续横向扩展,参考项目置于 06 Case Studies/Reference-Projects/ 之下。

Gold Standard Project Definition(黄金标准项目定义)

Section titled “Gold Standard Project Definition(黄金标准项目定义)”

这个项目不是普通 Case Study(案例研究)。

它应该完整展示:

What the project looked like(项目是什么样)
+
Which OS artifacts were maintained(维护了哪些项目操作系统工件)
+
Which decisions were made(做了哪些决策)
+
Which evidence justified those decisions(哪些证据支持了这些决策)
+
How knowledge was reused(知识如何被复用)

标记:

Project Type(项目类型):
Gold Standard Reference Project(黄金标准参考项目)
Case Type(案例类型):
Reference Scenario(参考情景)
Status(状态):
Validated Learning Asset(已验证的学习资产)
Version(版本):
v1.0

Reference Project Directory(参考项目目录)

Section titled “Reference Project Directory(参考项目目录)”
01-Enterprise-Knowledge-Assistant
│
├── 00-Project-Overview(项目总览)
├── 01-Project-Charter(项目章程)
├── 02-Customer-Context(客户上下文)
├── 03-Stakeholders(干系人)
├── 04-Problem-Registry(问题登记)
├── 05-Use-Case-Registry(用例登记)
├── 06-Current-State(现状)
├── 07-Target-State(目标状态)
├── 08-Architecture(架构:ARCH-v0.1 / v0.2 / v1.0)
├── 09-Decision-Log(决策日志)
├── 10-Risk-Issue-Register(风险问题登记)
├── 11-Experiments(实验)
├── 12-Evaluation(评估)
├── 13-Prototype(原型)
├── 14-Pilot(试点)
├── 15-Production(生产)
├── 16-Value-Tracker(价值跟踪)
├── 17-Incidents(事件)
├── 18-Lessons-Learned(经验教训)
├── 19-Project-Closeout(项目收尾)
└── README(本文件)

Gold Standard Traceability Graph(黄金标准追溯图)

Section titled “Gold Standard Traceability Graph(黄金标准追溯图)”

完整 Traceability(端到端追溯):

PROB-001
Support search too slow(客服搜索过慢)
↓
UC-001
Knowledge Assistant(知识助手)
↓
Pattern(模式)
Knowledge Assistant Pattern(知识助手模式)
↓
Architecture(架构)
Enterprise RAG(企业级 RAG)
↓
ADR-001
RAG over fine-tuning(选 RAG 而非微调)
↓
EXP-002
Hybrid retrieval(混合检索)
↓
EVAL(评估)
Representative question suite(代表性问题集)
↓
Pilot(试点)
100-user workflow(100 用户工作流)
↓
Production(生产)
Permission + observability + ownership(权限 + 可观测性 + 归属)
↓
Value(价值)
Search time reduction(搜索时间下降)
↓
Lessons(经验)
Pattern / Toolkit / Architecture updates(模式/工具/架构更新)