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Field Playbooks README(现场手册域使用说明)

知识库位置:FDE Knowledge Base/07 Playbooks/README.md 整体结构见 Field Playbooks Knowledge Map(现场手册知识地图)。

07 Playbooks
│
├── Field-Playbooks-Knowledge-Map(现场手册知识地图)
│
├── 01-First-Customer-Meeting(首次客户会议,PB-001)
├── 02-Discovery-Workshop(调研工作坊,PB-002)
├── 03-Use-Case-Workshop(用例工作坊,PB-003)
├── 04-Technical-Discovery(技术调研,PB-004)
├── 05-Architecture-Workshop(架构工作坊,PB-005)
├── 06-POC-Kickoff(概念验证启动,PB-006)
├── 07-Executive-Demo(高管演示,PB-007)
├── 08-Pilot-Launch(试点启动,PB-008)
├── 09-Go-Live-War-Room(上线作战室,PB-009)
├── 10-Quarterly-Value-Review(季度价值评审,PB-010)
├── 11-Customer-Meeting-Anti-Patterns(客户会议反模式)
│
├── Checklists
│ └── 01-Workshop-Facilitation-Checklist(工作坊引导检查清单)
│
└── README(本文件)

新增模板(第 20–21 个):

99 Templates
│
├── Field-Playbook-Template(现场手册模板)
└── Customer-Meeting-Notes-Template(客户会议纪要模板)

每篇 Playbook 统一包含:

Playbook ID(手册编号)
Stage(所属阶段)
Primary Goal(主要目标)
Typical Duration(典型时长)
Primary Audience(主要使用者)
Required Inputs(所需输入)
Expected Outputs(预期产出)
Difficulty(难度)
Status(状态)
Version(版本)

例如(PB-001):

Playbook ID: PB-001
Name(名称):
First Customer Meeting(首次客户会议)
Stage(所属阶段):
Discovery(客户调研)
Primary Goal(主要目标):
Understand business context and identify next discovery step.
(理解业务背景,确定下一步调研方向。)
Typical Duration(典型时长):
60 minutes
Primary Audience(主要使用者):
FDE
Difficulty(难度):
Foundation(基础)
Status: Core
Version: v0.1
07 Playbooks
Version: v0.1(Core Field Execution Playbooks)
KB Version: v0.10
Status: Core Field Execution Playbooks(核心现场执行手册)
Coverage(覆盖范围):
- Customer Discovery(客户调研:首次会议 / 调研工作坊)
- Business Workshops(业务工作坊:用例工作坊)
- Technical Discovery(技术调研)
- Architecture(架构工作坊)
- POC(概念验证)
- Executive Alignment(高管对齐:高管演示)
- Pilot(试点启动)
- Production Launch(生产上线:作战室)
- Value Review(价值评审)